Privacy Policy
At ECO4 Scheme – Eco Energy Grants Boiler Scheme, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, apply for grants, or interact with us.
1. Who We Are
This website is operated by ECO Real Insulation, a UK-based organisation helping homeowners access government-backed ECO4 energy efficiency grants, including free boiler replacement services.
If you have any questions about this policy, please contact us:
Email: info@ecorealinsulation.co.uk
Phone: 07403770635
Address:08 Rudchesters Bancroft Milton Keynes MK013 0PH
2. Information We Collect
We may collect and process the following personal data:
- Contact details: name, phone number, email address
- Property information: address, property ownership status, heating system details
- Eligibility data: benefits received, EPC rating
3. How We Use Your Information
We use your personal data to:
- Assess your eligibility for the ECO4 scheme
- Contact you regarding your application
- Coordinate surveys, installations, and follow-up
- Comply with legal and regulatory obligations
- Improve our website and services
4. Lawful Basis for Processing
We process your data under the following lawful bases:
- Consent: when you voluntarily submit your information
- Contract: to assess your eligibility and facilitate services
- Legal obligation: to comply with government scheme requirements
- Legitimate interests: to operate our services effectively
5. Sharing Your Information
We may share your data with:
- Accredited installers and surveyors
- Scheme partners and administrators
- Government authorities and regulatory bodies (e.g. Ofgem)
- IT and service providers who support our systems
We will never sell your data to third parties.
6. Data Storage and Security
Your data is stored securely using appropriate technical and organisational measures. We only retain your data for as long as necessary to fulfil the purposes outlined or to comply with legal obligations.